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  1. Steelcase
  2. General FAQs

General FAQs

Questions about Steelcase brand and online store policies.

Warranty Repairs & Returns

  • What if I received the wrong product?
  • How do I schedule a repair for my product?   

FAQ

  • I can't order on your store in my country, city, or post code? How can I buy your products?
  • I purchased my Steelcase product from another store. Can you provide warranty support?
  • How can I book a showroom visit to try it in person?
  • Am I able to purchase Steelcase products not offered in the shop?  
  • Are the wheels on your chairs suitable for hardwood floors?
  • I purchased my Steelcase product from a reseller. Is my purchase covered by the Steelcase warranty?
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